Refund policy

All Sales Final

All sales are final. We do not offer refunds or exchanges on pre-order items once the order has entered the processing stage. Pre-order items are produced and prepared specifically for each customer, and once production has begun, the order cannot be modified or canceled.

This policy is strictly enforced. Any disputes filed for reasons that fall within these clearly stated terms will be reviewed in accordance with our policy and addressed with the customer’s financial institution as necessary.